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Returns & Refund Policies
Each MR RIPLEY piece is carefully prepared, inspected, and packaged to ensure the quality and standard expected from our brand.
As our pieces are produced in limited quantities, we do not offer refunds for change of mind. Ready-to-wear items may, however, be exchanged for the same style in a different size or colour, subject to availability.
RETURNS & EXCHANGES
Items must be returned unused, unworn, and in their original condition with all tags attached.
Return and exchange shipping costs are the responsibility of the customer.
Shipping costs paid on the original order are non-refundable.
FINAL SALE
Items marked FINAL SALE are not eligible for return, refund, or exchange.
MADE TO ORDER & CUSTOM
Made to Order, Made to Measure, and customised pieces are made specifically for the customer and are not eligible for return, refund, or exchange.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
In the unlikely event that an item arrives damaged, defective, or differs from the original order due to an error on our part, please contact us within 48 hours of receiving your order.
Please provide your order details and photographs of the item so our team can review the issue and arrange an appropriate resolution.
CONTACT
If you have any questions regarding a return or exchange, please contact us through Live Chat or WhatsApp.
We appreciate your understanding and remain committed to delivering a carefully considered MR RIPLEY experience with every order.